How It Works

Order: Select your repair and checkout.

Receive: Confirmation email with postage label.

Post: Send your device to us via tracked postage.

Fix & Return: We fix it with lightning speed days and mail it back.

We keep you updated all the way for your assurance & comfort.

1. We'll send you a postage label promptly within working hours.

2. We'll notify you to confirm we have received your device

3. We'll notify you once repaired & dispatched

4. Royal Mail will provide you with a delivery time slot

Please note that we are a repair company that services Fitbits - we are not Fitbit!